How-To

Backblaze Cloud Backup Review

Backing up your data to the cloud via an automated service is critical. Backblaze is the solution I use and recommend. Here’s why I love it and how it works.

Installing Backblaze cloud backup is the first thing you should do after turning on a new Windows or Mac PC. The price as of May 2023 is only $99 annually or $9 for a monthly plan. Although not free, it will save you endless headaches in the event of a failed SSD, hard drive, accidental file deletion, or malware attack (aka virus). If you’ve been reading my blog here at groovyPost for any length of time, you know we’ve tried every solution out there — Backblaze is my favorite, and it’s what I use for all my Windows and Mac computers. This includes all my business and personal systems (and my family’s computers.)

Backblaze Features

Before Backblaze, I backed up my computers using custom scripts and external USB drives. I would take a backup every 30 days and then store the USB drives in a fire “resistant” safe. The “plan” was that my data would be safe in the event of a burglary or fire. This got expensive and unrealistic, though, once my wife and I started having children. Can you say a million baby photos and long videos? Things only got worse when I started playing with drones and recording long 4K videos. Yeah, local backups didn’t work.

This is where Backblaze comes in. Not only does it back up all my personal files (documents, photos, videos), but it also backs up all my groovyPost business data as well. Because Backblaze encrypts and backs up my data over the internet into the cloud (aka Backblaze data centers), now I have “real” protection in the event of a home burglary or fire.

Backblaze publishes its full feature list online; however, here are the features I actually care about, both personally and as a blogger.

Unlimited Backups

Yes, you read that right. Backblaze is an “all-you-can backup buffet.” Backblaze doesn’t charge you based on how much you back up. Backup one file or one million files; the price will be the same. The Backblaze control panel keeps track of how much is protected and the remaining files not yet backed up. The process is automatic. As you can see from my actual usage below, I have almost 2 million over two million files backed up, totaling almost three terabytes. Everything (all drives) on my computer is backed up and protected in the cloud.

backblaze-202305

My actual Backblaze backup. Almost 3T backed up | May 12, 2023

Unlimited File Size

Unlike other backup services, Backblaze has no file size restrictions. This is a huge bonus as I create massive 4K video files using photography drones. One thing to keep in mind, however, is that the larger the file, the longer it will take to both backup and restore. I’ve personally never backed up anything larger than 10 or 15 gigs. But, according to Backblaze, they will accept any file size.

Private Encryption Key

Again, if you’ve been reading my blog, groovyPost, for any length of time, you know I’m a bit of an information security and privacy zealot. I’m very particular regarding who has my data and how and where my data is stored. So when it comes to sending my backups over the internet and storing them on 3rd party servers, I do my homework.

By default, Backblaze encrypts your backups before sending it’s sent over the internet to Backblaze data centers. This ensures your data is both encrypted during transit and at rest. However, for added protection, which I 100% recommend for all users, you can also add a Private Encryption Key that prevents anyone except you, including Backblaze, from accessing your data.

 

backblaze-private-encryption-key

This is a critical point regarding the Private Encryption Key. If you lose this password, you will lose access to all data backed up on Backblaze. Unlike your Username and Password, which you can recover by contacting Backblaze customer service if you lose your Private Encryption Key, aka – extra encryption password, you’re done. There is no recovery. You will still have the data stored on your local computer, but anything backed up will be unrecoverable.

Rather than write down this password on a sticky note or somewhere else where you can lose it, I highly recommend doing what I do—using a password management tool. I personally use 1Password. It’s not free but, it works. It stores all my usernames and passwords for my entire family (you can decide what to share or keep private in family situations), including my Backblaze Private Encryption Key.

Backup files from External USB Drives

I use slow but massive, inexpensive USB drives to store my library of Photos and Videos. Unlike other services, Backblaze allows you to select USB-connected hard drives and include them in your backup. Click the settings button and choose which drives to include in your backup.

You can see my setup below. My primary Windows 10 system has smoking fast NVMe SSD for my C (boot and system drive) and E (applications and games) drives. However, my F drive is a massive, inexpensive USB 3.0 external drive I upgrade from time to time. It’s used for bulk, long-term storage.

backblaze-select-drive-to-backup

File Version History

In addition to backing up all your files, Backblaze also keeps track of version history as well. While the current version of the file is available forever, each version is available for 30 days. This is particularly handy if I need to go back in time and recover a file I’ve modified several times. Granted, other services like Onedrive support recovering versions of files. However, with Backblaze, I trust this core feature, and I’ve used it countless times.

If the free 30 days of version history isn’t enough, recently, Backblaze added a feature that allows you to upgrade your account for a few bucks a month. As of today, they offer both 1-year version history or unlimited version history.

Custom Backup Schedule

Backblaze continuously scans your hard drives by default, looking for new or changed files that need to be backed up. This is my suggestion. It just works. If you need to customize the backup windows, under the app settings, click the Schedule tab to select either Continous, Once per day, or Manual backups.

I could see this being valuable for those working from home or doing remote learning. I highly suggest against manual backups (that’s just a problem waiting to happen); however, you can select a backup window if you choose Once Per Day, perhaps selecting times when you will be offline and in bed (12 am to 6 am).

backblaze-backup-schedule-settings

However, the only problem with this strategy is that you will lose protection during the day while working. If you create a file, work on it for a few hours, then delete or change it by accident, you won’t have any version history — hence why I suggest leaving this alone and leaving it set to continuous backups.

Restoring Data

A backup is only useful if you can restore your data when you need it. Backblaze once again impresses me immensely in this area. From the Backblaze app, click Restore Options for a list of restore options.

backblaze-restore-options

Simple Web Restore

BackBlaze has moved all restore functions to their website to give you the most flexibility when recovering your data. If it’s a simple file restore of a few files, you can select and download them using a simple tree view interface.

backblaze-file-restore-tree

Full Drive Recovery via FedEx

If, however, you need to recover from a total drive failure, theft, fire, or some other problem, restoring millions of files over the internet likely won’t cut it. Backblaze will send you either a USB flash drive or a USB hard drive via FedEx for these scenarios. You can read the Backblaze help page for all the free drive restore details; however, here are the basic details.

  1. USB Flash Drive – Up to 256 GB Max, $99 via FedEx. Keep the restore drive or send it back to Backblaze within 30 days for a full refund.
  2. USB Hard Drive – Up to 8TB max, $189 via FedEx. Keep the restore drive or send it back within 30 days for a full refund.

Final Thoughts

I don’t think I can overemphasize the importance of having a reliable backup of your Windows or Mac PC. Here at groovyPost, we receive millions of monthly visitors each month, and one of the most common questions I receive is

“How can I recover from a failed drive, a virus, or a malware/ransomware attack?”

My answer is always the same — please tell me you have a backup of all your files!

Of all the backup products, Backblaze is the solution I 100% recommend, endorse, and use personally for backing up everything to the cloud. So, if you still have any questions about the service, feel free to pick my brain in the comments below.

10 Comments

10 Comments

  1. Lee

    March 16, 2013 at 11:44 am

    Excellent review! Backblaze is a great service and my favorite actually. I have been using it for a couple years now myself.

    • Steve Krause

      April 16, 2021 at 1:24 pm

      Nice — I’m glad you enjoyed the article Lee. I used to be a fan of Crashplan and a few others before it. All of them have gone “business only”. I’m glad BackBlaze is still working with the home user.

  2. Kevin

    April 18, 2021 at 10:41 am

    Thanks for the review. A question—I need to backup some old photos, and I would like to share these with my kids. Can Backblaze do this, or should I be going with a service like Dropbox or Google Drive?

    • Steve Krause

      April 26, 2021 at 2:53 pm

      Hi Kevin,

      Great question. The answer is yes — Once the files are backed up to Backblaze, you can log into your account (Backblaze.com) and share the photos fairly easily from there. That said, I’ll be honest, it’s not the cleanest solution for sharing photos. Instead, my suggestion would be.

      1 – Backup the photos to Backblaze. They are now safe and secure and “backed up”.
      2 – Create a “private” album on photos.google.com, upload the photos, and share them from there. Google has a much better online photo album. Here’s a link: https://www.groovypost.com/howto/share-google-photos/

      That’s what I do anyway…. Sometimes I’ll use OneDrive but normally, I just set up a “private” Google Album and share it from there.

      That being said, perhaps I’ll update this article and include the details on how to share photos using Backblaze. I’ll reply to this comment if I get time to do that in the coming days.

      Thanks!

  3. clifford batezel

    June 20, 2021 at 7:07 pm

    Steve, I read your article on “Backblaze ” and couldn’t wait to sign up for the service. I filled out all the fields and decide to look at the way to cancel if necessary. I was very disappointed. The directions to cancel were more complicated than getting out of a Russian Jail. I have signed up for many sites and never seen any make it so hard to cancel. I was disappointed that you didn’t put that in your article. It seemed like a maze that continues to go in circles and never ends. It looks like you are trapped for life. I wrote the company and their response was tepid. I love everything else about this site but feel they want to make it so difficult to get out you will be trapped for the rest of your life.

    • Steve Krause

      May 12, 2023 at 12:39 pm

      Hi Clifford. Thanks for reading my blog. I’m glad you enjoy our content!

      I’m sorry to hear you had issues with canceling your subscription. I will admit I’ve signed up for Backblaze (Annual Plan), but I’ve never canceled the service because…. well, I love it.

      That being said, reading up on the Backblaze help site, it walks you through the steps to cancel an account.
      https://help.backblaze.com/hc/en-us/articles/217665728-Canceling-and-Deleting-a-Backblaze-Account

      The only thing I would add is to also click the “Billing” link under “My Account” and delete your credit card. Looks pretty simple.

      I will create a new article and video for that just to make sure I don’t miss anything.

      Thanks for the feedback.

      Steve
      groovyPost

  4. Julian LaFreniere

    November 10, 2022 at 3:47 am

    I used to have Backblaze for 3-4 years back around 2008-2012. I used to recommended it as a computer tech, and would again. It seems more useful now with higher upload/download speeds available through providers than it was in 2009 (back then 8 TB was going to take me 3 1/2 years to finish uploading! so I got rid of it. Now it’s fast enough to use it to it’s fullest). That being said, I remember it being just at easy to cancel as any other service. Go online and cancel the membership. Not sure what Clifford Batezel is talking about. These guys want very little contact with customers, meaning everything should be easy to use and automatic, not requiring a phone call except for troubleshooting or customer service.

  5. L J Herz

    May 14, 2023 at 7:28 am

    Three questions: 1)dOES BACKBLAZE include backup for more than one computer at a home, using same internet provider? 2) Does Backblaze enable backing up to local hardrive at same time? 3) Does anyone recommend backing up cell phones, and if so, does backblaze enable that? I see less need to do that but just wondered if it is possible and/or recommended?
    I currently have backup with Carbonite for which I’ve had a few glitches, including a) no backup when I put computer to sleep or hibernate when not in use (but I guess it is necessary to have the computer fully “on” for backups to occur which I would prefer not to do); b) A couple of times when Carbonite stopped working for some reason or another, I was not notified until 2 weeks later that no backups were being recorded; and c) fortunately I have never really needed to restore anything but the few times I have tried to look for just one document, I had trouble attempting to do that and gave up rather than going through laborious “help” process. Does Backblaze address any of these issues?

    • Jeff Butts

      October 19, 2023 at 10:29 am

      Hey L J, thanks for reading. Backblaze only offers per-computer pricing. So, if you have 3 computers on the Personal backup plan, you’d pay $99 times 3 (as of this writing).

      The service doesn’t include anything for smartphones or tablets. If you’re in the Apple camp, I’d recommend iMazing, and including those backups in your selected backup folders to Backblaze. iMazing can backup your device wirelessly (over Wi-Fi) or via USB.

      Local hard drive…Backblaze does include an external USB drive backup. And, if you need to restore from your offsite backup, they ship you the hard drive to do so. Of course, they will charge you for the hard drive, but refund it when you ship the drive back.

  6. L. J. Herz

    May 14, 2023 at 7:35 am

    One other question, have you compared Backblaze to I-Drive?

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